- Skill Level
intermediate - Lectures
2 Videos - Enrolled
57 students - Sample Certificate

What you'll learn
The national accreditation board of hospitals (NABH), which is a part of the quality council of India, has come out with certain quality standards. Patient satisfaction, while always a critical factor, has recently gained momentum in the healthcare space. In the wake of the patient-centered healthcare environment, patients are demanding a bigger role in managing their healthcare, and they expect a higher level of commitment and care from their providers. Healthcare providers are adjusting their strategic plans accordingly. read more »»
Key concepts covered include:
- Quality standards for healthcare establishments given by the NABH and the Quality Council of India
Instructor
He is a doctor with a post-graduation in hospital administration from Medvarsity. He has served in the army medical corps as Lt. Colonel and retired after 25 years of distinguished service. He is a Guest faculty at the University of Hyderabad/ ASCI for MBA courses and advisor to Adviser to IIHMR, Bangalore. He has published several articles in indexed journals, magazines, and newspapers. He has been adjudged BEST HOSPITAL ADMINISTRATOR OF THE YEAR 2015. Honored by Chairman, Parliamentary standing committee on Health at DELHI.
He is also the lead auditor, QMS ISO 9001-2015, certified Examiner IMCRB National Quality Award Malcolm Baldridge model, Six Sigma certified, and QMS Consultant- KPMG India.
Curriculum
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