Medical Profession and the Consumer Protection Act

  • Skill Level
  • Lectures
    1 Video
  • Enrolled
    60 students
  • Sample Certificate

What you'll learn

The Consumer Protection Act (CPA) is comprehensive legislation that was implemented in the year 1986 in India to promote and safeguard the concerns of consumers. Under this act, six different consumer rights are present which include right to choose, right to education of customer, right to be heard, right to be informed, right to seek redress, and right to safety, The law is not intended to penalize all health care professionals who cause injury to the patients but is concerned only with professionals who performed negligent acts. read more »»

The CPA provides a forum to safeguard the rights of the customers and establishes guidelines for the speedy redress of their grievances against unethical medical practices. This course will help you to learn the Consumer protection act, Evolution of CPA, Functions, advantages, types, proceedings, and limitations of consumer court, Concerns of Medical profession, Compensation in consumer cases.

Who should attend?
All Healthcare personnels, such as

  • Physicians
  • Dentists
  • General Practitioners

Key concepts covered include:

This course will help you to learn

  • Consumer protection act
  • Evolution of CPA, Functions, advantages, types.
  • Proceedings and limitations of consumer court
  • Concerns of the Medical profession
  • Compensation in consumer cases


Dr R.K Sharma

President – Indian Association of Medico-legal Experts


Dr R.K Sharma is a medico legal consultant

For: beginners

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