Root Cause Analysis for Healthcare Settings

  • Skill Level
  • Lectures
    2 Videos
  • Enrolled
    52 students
  • Sample Certificate

What you'll learn

Root Cause Analysis (RCA) is a thorough and systemic analysis. Rather than jumping to “quick fixes”, root-cause problem-solving uncovers the true source of the issue to find the long-term solution, Learn a step by step guide on how to conduct an RCA. A good root cause includes: Describe the challenge, Identify the problem, Validate problem exists, Gather specific facts; Correct understanding of root cause, Ensure understanding of the issue, Ask “Many whys”; Decide on actions, Brainstorm ideas, Prioritize ideas, Decide on the action plan, Determine if support required, Agree on timing; Follow-up, Check in on action plan, Act- Governance (as needed).read more »»

Who Should Attend?
Healthcare providers

Key concepts covered include:

This course helps you to understand the appropriate methodology to conduct a root cause analysis.


Mr. Gaurav Loria

Group Chief Quality Officer & Head Operations (Vice President) at Apollo Hospitals


Mr. Gaurav Loria is Senior Healthcare Executive & Master Black Belt (six sigma) with over 15 years of experience in hospitals, ambulatory care clinics, healthcare IT, consultancy projects, multi-site management, and with an excellent understanding of hospital processes. He works on Championed special go-to-market strategy, turnaround projects, cost efficiency, revenue generation, hospital design to launch, and quality & process improvement projects across all the departments in hospitals. He is Experienced in leading the successful completion of real-time 26 Joint Commission International and 40 National Accreditation Board for Hospitals & Healthcare Providers surveys at various hospitals. “Out of the box” thinker with excellent communication, analytical, and leadership skills. He has also successfully organised support projects to position the organisation as a top healthcare provider and also serves as the Administrator Surveyor, Joint Commission International, US

For: intermediates

Other Top Rated Courses by Mr. Gaurav Loria


Have an account?