Patient Safety and Quality

  • Skill Level
  • Lectures
    2 Videos
  • Enrolled
    57 students
  • Sample Certificate

What you'll learn

Patient Quality and safety is an emerging field and resides under an overarching umbrella of quality health care. It is the cornerstone of high-quality health care. A healthcare setup should ensure basic safety for patients following national safety goals by investigating and preventing mistakes. read more »»

Patient safety has emerged into a separate entity due to the resulting increase in patient harm in healthcare setups. Knowledge of quality health care, patient safety, protocols to ensure patient safety, evidence-based quality treatment is mandatory and should be studied by health care professionals working in a health setup.

This course provides insights into patient safety and quality from a hospital perspective, how to approach quality care and nonclinical and clinical aspects of inpatient quality and safety.

Who should attend?
All Healthcare providers

Key concepts covered include:

  • Safety culture in a healthcare organization is the pillar on which the complete systems rests.
  • Creating a safety culture in the hospital is essential for improving the quality of care given to the patients.
  • Health systems need to focus on facilities, resources, and tools to have their clinical and non-clinical systems safer.
  • PITS model could help organizations to ensure implementation and sustenance.
  • Hospitals are complex organizations. Simplify !!
  • Encourage safe failure, provide accountability & role clarity of staff, support their independence, and motivate them continuously.


Mr. Gaurav Loria

Group Chief Quality Officer & Head Operations (Vice President) at Apollo Hospitals


Mr. Gaurav Loria is Senior Healthcare Executive & Master Black Belt (six sigma) with over 15 years of experience in hospitals, ambulatory care clinics, healthcare IT, consultancy projects, multi-site management, and with an excellent understanding of hospital processes. He works on Championed special go-to-market strategy, turnaround projects, cost efficiency, revenue generation, hospital design to launch, and quality & process improvement projects across all the departments in hospitals. He is Experienced in leading the successful completion of real-time 26 Joint Commission International and 40 National Accreditation Board for Hospitals & Healthcare Providers surveys at various hospitals. “Out of the box” thinker with excellent communication, analytical, and leadership skills. He has also successfully organised support projects to position the organisation as a top healthcare provider and also serves as the Administrator Surveyor, Joint Commission International, US

For: intermediates

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