Health Care Communication

  • Skill Level
  • Lectures
    1 Video
  • Enrolled
    52 students
  • Sample Certificate

What you'll learn

The quality of healthcare depends mainly on the quality of patient interactions with the health care clinician and team. Research suggests that there is a lot of improvement in delivering quality health care by the hospitals if there is effective communication between the patient and the health care team. Poor communication between the patients and healthcare had been a major issue leading to about 40% of patient deaths in a year in the more »»

Effective communication – both intra-hospital and inter-hospital- can help improve the quality of service provided to the patient, decrease cost, and increase efficiency in day-to-day operations. This expert speaker course on communication in health care will help you upgrade your knowledge on effective communication standards, contributing factors with examples, how does a poor communication lead to medical errors.

Who Should Attend?

  • General practitioners
  • Primary care physicians
  • Undergraduate medical students (Interns)
  • Postgraduate students in medicine
  • Nurses
  • Life science graduates
  • Physicians practising Alternative Medicine (AYUSH)

Key concepts covered include:

An overview of

  • What health care communication is
  • Effective communication standards
  • Contributing factors with examples
  • How does poor communication lead to medical errors


Ms. Rashmi Yadav

Manager – Quality Management Cell Apollo Institute of Medical Sciences & Research


Healthcare management Professional with a focus on the Quality Initiatives & management of the healthcare organisation with a professional experience of encompassing projects in various functions related to Accreditation & implementation of various NABH Standards.

For: intermediates

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