Insurance Claims Management Process

  • Skill Level
  • Lectures
    1 Video
  • Enrolled
    63 students
  • Sample Certificate

What you'll learn

The insurance Claim Process is very complex, and it has to be performed quite carefully to make sure that the claim is processed as fast as possible and that person who claims it receives a full compensation entitled with. Any gaps in documentation, unclear repair quotes, omitted material facts, or illegible claim form may result in the claim being denied, or the entire settlement process being delayed. read more »»

It is important to remember that insurance companies are not keen on paying out claims, so they look for any reason to delay the process, especially on account of missing information. A claim is a notification to the insurance company that payment is due under the terms of a particular policy. Different types of claims include open/closed claims, reported/ unreported claims, incurred but not reported. This course will help you to learn different types of claims, what is out pocket expenditure, steps involved in the claim settlement, guidance for the disrupted claims, and understand the consumer protection forum.

Who should attend?

  • Entrepreneurs Job seekers in the insurance management sector
  • Individuals aspiring to market insurance products
  • Students wanting to specialize in insurance

Key concepts covered include:

An overview of

  • Different types of claims
  • What is out pocket expenditure
  • Steps involved in the claim settlement
  • Guidance for the disrupted claims
  • Understand the consumer protection forum.


Mrs. Purnima Tatavarthi

Assistant Professor, Department of Health Care Management


Mrs. Purnima Narayan is an Assistant Professor with the Apollo Institute of Hospital Administration.

For: beginners

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