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Skill Levelintermediate
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Lectures1 Video
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Enrolled 59 students enrolled
Key concepts covered include:
What you’ll learn:
- From this module, the learners; especially the hospital owners and administrators will be able to learn how to make the hospital patient friendly in terms of providing them with high standards of treatment, quality of care, and measures to achieve and provide patient satisfaction.
What you'll learn
Health care is a very complex sector, and the delivery of service is fragmented care. Quality improvement is the process of approaching the organization’s operational challenges. It can be a standard paradigm to address the need of all groups in health care and the most frequently quoted principles of health policy. Patient-friendly structures are very important in helping the patients to recover faster. read more »»
Who should attend?
- Hospital Owners
- Quality Managers
- Administrators
- Hospital Administration Students
- Healthcare Professionals
Instructor
Ms. Mousumi Madhuchhanda has completed her Master’s in Hospital Administration. She is the founder of Swam Hospital Consultancy. She has worked as a quality coordinator for NABH accreditation. She is a certified Internal auditor (NABH standards implementation). She is working as a consultant and
trainer (healthcare quality and accreditation). She is associated with BVB, Bhubaneswar as a guest faculty for healthcare management.
Curriculum
Instructor
Ms. Mousumi Madhuchhanda has completed her Master’s in Hospital Administration. She is the founder of Swam Hospital Consultancy. She has worked as a quality coordinator for NABH accreditation. She is a certified Internal auditor (NABH standards implementation). She is working as a consultant and
trainer (healthcare quality and accreditation). She is associated with BVB, Bhubaneswar as a guest faculty for healthcare management.