Administrative Challenges in Outpatient Department of a Hospital

  • Skill Level
    intermediate
  • Lectures
    2 Videos
  • Enrolled
    56 students
  • Sample Certificate

What you'll learn

Hospitals are divided into a well-defined hierarchy of spaces. Functional design can promote optimum performance; a non-functional design can impede the quality of care. read more »»

Each hospital is comprised of a wide range of services and functional units including diagnostic and treatment functions, such as clinical laboratories, imaging, emergency rooms, and surgery; hospitality functions, such as food service and housekeeping; and the fundamental inpatient care or bed-related function. The outpatient department (OPD) is the face of the hospital. Its layout and design can improve or deter patient comfort.

The hospital administration faces various challenges on a daily basis while ensuring a smooth function. The waiting time for patients, billing queue, ease of providing samples to the laboratory, etc are just a few of the many issues that need immediate handling. A good administration can prevent such issues. Learn all about this in the course designed by Medvarsity and Dosily.

Who should attend?

  • Hospital administrators
  • General practitioners
  • Primary care physicians
  • Undergraduate medical students (Interns)
  • Postgraduate students in medicine
  • Nurses
  • Life science graduates
  • Physicians practicing Alternative Medicine (AYUSH)

Key concepts covered include:

An overview of

  • Functions of the Outpatient Department
  • Administrative challenges during OPD functioning
  • Possible solutions to counter the same

Instructor

Dr. Kamalakar

CEO Admin in Premier Hospitals


He is a doctor with a post-graduation in hospital administration from Medvarsity. He has served in the army medical corps as Lt. Colonel and retired after 25 years of distinguished service. He is a Guest faculty at the University of Hyderabad/ ASCI for MBA courses and advisor to Adviser to IIHMR, Bangalore. He has published several articles in indexed journals, magazines, and newspapers. He has been adjudged BEST HOSPITAL ADMINISTRATOR OF THE YEAR 2015. Honored by Chairman, Parliamentary standing committee on Health at DELHI.
He is also the lead auditor, QMS ISO 9001-2015, certified Examiner IMCRB National Quality Award Malcolm Baldridge model, Six Sigma certified, and QMS Consultant- KPMG India.

For: intermediates

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